TESTIMONIALS
Esha Srivastava I would like to place on record my heartfelt gratitude to Ms. Sonia Nandal and her team in handling the transportation of my pet dog, Oreo, from Colombo to Thimphu via Delhi (where Oreo was in transit ). Since the time I started talking to Sonia, she was so helpful and patient in explaining the intricacies involved. Petfly was prompt in obtaining all necessary clearances, saving us from a lot of hassels. Even at the last moment, when the travelling arrangements were changed just before the flight took off from Colombo, Sonia was unfazed and made all necessary arrangements. I was really touched that she and her team came to receive us on arrival (with water bottles...life savers...those) and helped us with all formalities including baggage collection and did the same at the time of checking-in again, the next morning. She was whatsapping me Oreo’s pic continuously (even at 4 in the morning) and updating me about Oreo''s mood/her loading in the plane etc. Thanks seems such a meagre word for all the effort she and her team took (more so, since Oreo was particularly upset and suffering from separation anxiety). I thank my lucky stars that we found Sonia!!! Mille Merci!
Esha Srivastava
Thimphu
Nayantara Bhandari Today Sonia delivered my four legged child to me! I am so happy to have Kismat here with me, and the Petfly team are the ones to thank. From setting up a whatsapp group, to send pictures of every part of the journey from Delhi to Washington DC via Frankfurt, Sonia kept us in the loop and answered any of our questions. I don''t think we could''ve found a better person to travel with Kismet. Sonia, you are one of a kind, and we are so grateful to the entire team!!
Nayantara Bhandari
Washington DC
D.G. Shankar "Movement of 14 cats from Delhi to Chennai" Dear Dr. Choudhuri, All our babies reached OK -- on the same flight as us! I can''t begin to express my gratitide. You achieved the best of all outcomes re Lata and me and all our feline children. We all do both good and bad things. Your actions on behalf of our cats can only be described as GOOD. May you be blessed in all your future endeavors.
D.G. Shankar
Chennai
Alakshendra Joshi If you ever need to take your pet along with you wherever you are going, Petfly is the one you must choose. I cannot stress upon how easy and manageable Ms. Sonia made it for us. If a group of people help in uniting families across the globe then they must truly be blessed. I don''t have enough words to describe how grateful I am to Dr Choudhary and Ms Sonia and every individual involved in this process. I truly hope they are successful in all their endeavours. They will take utmost care of your pets and will go above and beyond to make sure that their journey is smooth and hassle free. Please choose Petfly without any hesitation. I would do so again blindly. My Buzo is now comfortable in his new home and if I ever have to move again Petfly will be the service I avail. Once again many many thanks to Petfly. May God bless them all.
Alakshendra Joshi
San Marcos, Texas
Harry and Laura PetFly was absolutely incredible with relocating (March 2017) our rescue dog Lucy from a small rural town in the Darjeeling district of India to Vancouver, Canada. The attention to detail, integrity and care of our dog was above and beyond all of our expectations. Dr. Choudary, Ms Sonia Nandal and their team were outstanding from organizing a regulated carrier cage for airline transportation to be delivered to Kalimpong to three airplane flights and overnight stays in Delhi and Amsterdam as well as clearing immigration. What makes Sonia and her team stand out from the other companies is the top quality care and safety that Lucy received and also their quick communications regarding questions and also keeping us posted as Lucy traveled home. We had a little hiccup with Lucy’s Amsterdam connection and Sonia and team were on it working tirelessly to get things sorted out and Lucy on her way to Canada. We highly recommend PetFly and Ms. Sonia Nandal’s team. They are excellent in all aspects of pet travel and comfort but most of all they will take care of your pet like it was a member of their own family. Thank you Sonia and Dr. Choudhary from the bottom of our hearts!!
Harry and Laura
Canada
Harshita saxena We moved from delhi to london. It wasnt an easy shift for our lil shih tzu with our uncertain programme . But sonia and her team made it possible. We had to leave our boy for a day with them as we were leaving a day earlier. Not only they gave him all the attention but also kept us posted about his meals and walks. We got so many pictures of him being taken care of. Once he was handed over to us here he was so well looked after.that i cannot thank enough them for the services they have given. I still always recommend all my friends to them who wants to move the four legged babies worldwide. We will be grateful forever to them. Amazing work guys!!keep it up.
Harshita saxena
London, UK
Payel Nag I travelled to US 3 months back in Lufthansa with my 5 yrs Labrador. And I am glad I had Pet fly. I heard about many pet relocation agencies who make your pet fly to different destination but I guarantee this is the best with incredible service. I always had a fear about the process, my pet’s safety, his comfort, airline policy etc etc. But right from the day 1, Pet fly took care of everything that I could have thought of. Sonia (Director of pet Fly) made my life easy when I talked to her for the first time. She explained everything and I felt my pet is in safe hands. When I reached New Delhi Station with my pet, there was a team of Pet fly to escort me and my pet to a pet friendly hotel. Next day I was taken to Delhi airport where Sonia was there right from the beginning doing the needful. I had no botheration for boarding pass, my luggage, immigration etc etc. I still remember my flight got delayed for 2 hrs but Sonia was there till the end. It’s like a complete service with no hiccups and can never be forgotten. At times When you are panic and afraid, you need someone who can embrace you, do some magic and take all fear from you. Pet Fly did the magic. The kind of assurance I got from pet Fly, it built a confidence that made me my pet travel to US.
Payel Nag
US
Prithwijit We have reached UK safely and so have our furry babies Diesel and Kaiser.They are in perfect shape and adapting to their new environment. We shall always be indebted to you for the tremendous service you have rendered.The day we met Sonia Madam with our query on how best we can relocate with our dogs ,till yesterday when we were finally here ,we have got the best of services from you .The best advice possible and the best management possible.Without your guidance and support this would not have been possible. Looking forward to work with you in the future as well.
Prithwijit
UK
Michelle We collected Gazi sucessfully yesterday afternoon. The process was very smooth and Gazi behaved wonderfully on our 2 hr drive home. He was very frightened of our dogs to begin with but after a good nights sleep and a hearty breakfast they are warming to each other. Gazi has just spent an exciting hour playing with his own reflection in a full length mirror in the bedroom (he thinks he is very handsome) and as you can see from the photo..is now enjoying a little nap with his cuddly monkey. We will take some video as the days progress and keep you updated. Thank you for everything you have done. He is the sweetest little soul.
Michelle
England
 Paul & Deepa Thomas-Sutcliffe We used Pet Fly’s relocation services to move our dogs in 2 batches to the UK. This was in July and August of 2017. We had a really professional experience which started 3 months in advance – from microchipping our dogs & conducting the tests to identifying the right airline (Luftansa in our case) to even identifying the right UK dog handlers (Pets on Jets). Sonia recommended getting our crates about 6 weeks in advance to give our dogs time to get accustomed and I think that is a must do for your dog’s comfort & security while he travels. For almost 24 hours, the crate & its contents (a few toys, a tshirt or dress of yours in addition to the mat) is his or her only bit of home. Our dogs didn’t leave the crates till we picked them up even with the doors open. The Petfly team offers door-to-plane support on the day your travels and has a very professional and caring team that feeds them, walks them and even cuddles them at the cargo terminal. Photographic updates all the way till the plane takes off allows you to be part of the journey and gave me a lot of comfort. We would highly recommend their services for other pet parents.
Paul & Deepa Thomas-Sutcliffe
UK
Nillohit Mitra Ray I traveled with my cat Samson from Canada to India; I can state this with confidence that without Petfly''''s services it would not have been possible to relocate Samson. From the very beginning Sonia meticulously guided me through the application process. She helped me gather all the correct documents. Once I landed at Delhi airport with my cat, I realised how crucial was the airport assistance which the Petly team offered. They took good care of both the cat and the owner :). Their help at the customs clearance was very much needed. After that I was suposed to fly with Samson in cabin of Air India from Delhi to Kolkata. For this purpose , I was assisted by the Petfly team trio: Sandip, Dinesh and Hiralal. They helped me regarding baggage check in,security check in and even taking permission from the flight captain to allow Samson to travel in cabin. Sandip was with me till the boarding gate. I can assure anyone reading this testimonial; without the airport assistance it would not have been possible for me to travel with Samson in Air India. Believe me when I state that the entire service is worth every penny. Thank you Sonia! Thank you Petfly! You made it possible for my cat to be with me halfway across the globe.
Nillohit Mitra Ray
Kolkata
Nirlep Ollie has arrived in London safe and sound. I would like to thank you and the entire team at Pet fly for taking such good care of him. I am so impressed at the way everything was handled at your end. Very professional.After that it was just smooth sailing all the way. I am extremely grateful to Sonia for taking such good care of him.Once again ,a big thank you.
Nirlep
London, UK
Andrew Rose Rama is a Delhi street Dog, found as a puppy, in a pretty bad way. I took him and one other puppy that needed quick attention. Unfortunately one died soon after. We named her Madge. RIP poor Madge, you fought so hard. Rama recovered well and grew to be a beautiful boy. The next step was to get him back into the UK. Petfly, Sonia and the team have been great since day one. They planned and organised everything. It was seamless and without any real stress. Thanks guys. You did what you promised and Rama is now living in the open countryside of Northern England. He joins two others, Lila and George and they have all hit it off with no problem. Once again , thanks guys.
Andrew Rose
Halifax, UK
Archana We have all reached Vancouver safe and sound. Fluffy is showing her normal habits again - eating, drinking, doing big and small jobs, playing, purring, sleeping. Your guys at the airport were very helpful and saved us a lot of tension. Thank you to you and your team, and we look forward to working with you again.
Archana
Vancouver, Canada
Hugo Geuvens All 3 (armin, Jolien and I) safe and well arrived in Frankfurt and vet service airport was very pleased with your work provided! Thanks again and well done!
Hugo Geuvens
Frankfurt
Carlos Everything was hassle free. We reached Brazil safe and sound without any complications. Thank you so much for your prompt guidance and assistance. Your team in the clinic was extremely nice and polite. It was the best service ever and I am very happy to have found you! Best Regards,
Carlos
Brazil
Abhishek and Kamal Hero has safely reached Glasgow and he is doing well. We can''t thank you all enough for taking such good care of our baby. We really appreciate the effort. All the best to you all and we shall get in touch when Hero will be needed to move again :) Thanks
Abhishek and Kamal
Glasgow
Emmanuelle Our cat has arrived safely and we picked her up at the airport without any problem. She has settled well although she is not eating much at the moment but I suppose it is due to the travelling. I''ll update you in a few days. Thanks a lot for the service you have performed. We have been very happy with your efficiency and will surely recommend your company in the future. Kind regards Emmanuelle
Emmanuelle
London
Wilfred Moore We certainly looking forward to see Jack. As I said before, we are extremely happy with your services and help in relocating Jack, really much appreciated. We especially appreciated the regular feedback of Jack’s movements, truly professional, thank you!! From our side, we will for sure recommend you to all our friends. Best Regards,
Wilfred Moore
Johannesburg,South Africa.
Audrey Dsouza Firstly, let me take this opportunity to inform you that Chocos has been released now from the quarantine facilities and is now safe, warm and cuddly in his own bed at home in Singapore. We are glad to have the most important member of the family back with us once again. This good news is testimony to all the hard-work and efficiency demonstrated by Ms Sonia Nandal, who was my guide and support as we transitioned from India into Singapore. In my interactions with her, Sonia consistently demonstrated many strengths and here I have listed just a few that stand out. 1) Handling of paperwork : Sonia was always on top of the various amounts of paperwork required by the various authorities in Singapore and in India. For chocos exit out of India, she handled the blood-work, advised me on next steps with the airlines, tied up details with the Singapore agent. All in all, I did not have to be concerned about managing small details which otherwise would have caused a nightmare. 2) Customer friendly: Sonia was by my side as we encountered issues with boarding the Jet airways flight I had initially been booked on. She took charge and provided comfort and support as we sorted out the airline issues before boarding our next flight. She ensured Chocos was looked after during this trying time, ensured I was taken care of, provided moral support and was there with me from 6am until 9pm that night ensuring both myself and chocos were in good hands 3) Followup: Sonia consistently followed up with the Singapore agent and myself to ensure Chocos was securely back home. Overall, I am impressed with the efficiency and sensitivity displayed by Sonia. I am sure she is an asset to your company and I wish her much success Regards Audrey Dsouza
Audrey Dsouza
Singapore
Chris Brandwood Thank you again for all your help! Entry into Czech Republic was easy. They looked at the documents but seemed mostly interested in chip number and registration number. No problems at all. The dogs were fine when we arrived. Confused but fine. We are now settled in and it is a big change for them. Very quiet here!! Ciccio seems happy and wants to bounce around all the time. His problem is he sees all other dogs as a threat so growls furiously at any passing dog. He will have to get used to that. Bella is looking a bit sad. She is older and can''t understand what has happened I think. Anyway I expect she will settle down with time. Anyway thanks again for your efficiency and kindness! All the very best Chris and Maria
Chris Brandwood
Prague, Czech Republic
Abhay kinra/Charu kinra Thank you Sonia and team in making sure chocos reach his new home safely. This was the first time we relocated with him and I was very pleased that your whole team took care of chocos at all the stages of custom and immigration very professionally. Chocos is still getting used to the new place and he has taken up swimming lessons here which we feel will help him get into a routine. Thanks again.
Abhay kinra/Charu kinra
Johor,Malaysia
Rachel We have arrived safely in the U.S.! Your team was such an asset and provided us with all of the tools that we needed for a smooth transition. Sonia was incredibly patient and professional at the airport! You have a wonderful team and using your services was the best decision for us. Thank you again, and I plan to send a photo of Yoda with her new brothers and sister!
Rachel
U.S.
Iris De Gersem Wolfie, our 7 year old cat, moved with us from Belgium to Delhi. We flew via Amsterdam and Petfly organized all the paperwork, safe transfer, smooth release into Delhi with the greatest care and perfect organization. I was really stressed about moving Wolfie, but thanks to Petfly it went hassle free and Wolfie looked completely relaxed when she arrived. We are now 3 weeks in Delhi and she is still doing really well, is happy and relaxed. A big Thank You to the entire Petfly team. I recommend you guys any time!
Iris De Gersem
Belgium
Holly Begle I just wrapped up my trip using PetFly to export my dog and cat from India to Chicago and I can not say enough high praises about Sonia and her team. They made the transition and move smoother than I could have ever imagined. I was expecting just one person at the airport to assist and a whole team showed up! They even helped us with our luggage and check in of our oversized bags. My husband and I kept saying to one another "What would we have done without PetFly!?". Sonia and team really went above and beyond any expectations and I would highly highly HIGHLY recommend them to anyone moving a pet! Please feel free to use my comments as you wish and I''m more than happy to leave recommendations anywhere you might need. PetFly was money well spent and we are so appreciative of your services! Cheers, Holly
Holly Begle
Chicago
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  • I would like to place on record my heartfelt grati...
  • Today Sonia delivered my four legged child to me! ...
  • "Movement of 14 cats from Delhi to Chennai" Dear ...
  • If you ever need to take your pet along with you w...
  • PetFly was absolutely incredible with relocating (...